Politique de remboursement

Return Policy

1. Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at faizal@bahemia.com with details of the product and the defect. You can send the item you consider defective to:

I. B. Bahemia Ltd,

R. Duval St, Rose Hill

Upon receipt of the returned product, we will fully examine it and notify you via e-mail and/or phone, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

 2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at faizal@bahemia.com with details of the product and the defect. You can send the item you consider defective to:

I.B.Bahemia Ltd,

R.Duval St, Rose Hill 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail and/or phone, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.